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Effective communications and conflict resolution skills are critical life skills
essential in and out of the work place. Core Topics include:
- Explore effective vs ineffective communications skills
- Create healthy relationships
- Inspire confidence in others
- Learn simple skills and strategies to manage conflict comfortably
- Create choices in the management of conflict (internal & external)
- Deal with difficult people and situations
- Manage and harness emotions
- Develop your authentic voice
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